Room Attendant — Immediate Benefits, Growth & Perks

Cambria-Hotel-Milwaukee-Downtown; Milwaukee (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Insurance enrollment from Day 1

Paid time off from Day 1

Holiday pay from Day 1

401(k) enrollment after 30 days

Hotel discounts

Professional development and promotion

Job summary

First Hospitality is seeking a Room Attendant for the Cambria Milwaukee Downtown to maintain guest rooms and public areas to brand standards. You will ensure rooms are clean, well-styled, and prepared for guest arrival or return, with attention to detail and guest comfort.

You will engage with guests, address requests, and collaborate with Guest Services and leadership to resolve issues, while upholding professionalism consistent with brand standards and company expectations.

Qualifications

• Effective verbal and written communication skills.
• Must be able to speak, read, and write in primary language(s) used in the workplace.
• 8+ hours per day; stand and walk frequently throughout the workday.
• Lift, lower, and maneuver up to 30 pounds occasionally.
• Reach, bend, stoop, and pivot frequently throughout the workday.

Responsibilities

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel's Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.

Skills

Communication skills

English proficiency

Job description

First Hospitality is seeking a Room Attendant for the Cambria Milwaukee Downtown to maintain guest rooms and public areas to brand standards. You will ensure rooms are clean, well-styled, and prepared for guest arrival or return, with attention to detail and guest comfort.

You will engage with guests, address requests, and collaborate with Guest Services and leadership to resolve issues, while upholding professionalism consistent with brand standards and company expectations.