Hotel Room Attendant – Immediate Benefits & Growth

Hotel Leveque; Green Bay (WI); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

Hotel and travel discounts

Professional development opportunities

Job summary

Hotel Northland, Autograph Collection seeks a dedicated Room Attendant to clean and style guest rooms and public areas to brand standards. You will refresh rooms with amenities, respond to guest requests, and work with the Guest Services team to resolve issues, ensuring a welcoming, spotless environment for every guest.

Accuracy, professionalism, and a friendly demeanor are essential as you support the hotel’s high guest satisfaction goals and safety procedures in a historic Milwaukee-area

Qualifications

• Effective verbal and written communication skills.
• Must be able to speak, read, and write in primary language(s) used in the workplace.
• 8+ hours per day; stand and walk frequently throughout the workday.
• Lift, lower, and maneuver up to 30 pounds occasionally.
• Reach, bend, stoop, and pivot frequently throughout the workday.

Responsibilities

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Skills

Verbal communication

Written communication

Attention to detail

Job description

Hotel Northland, Autograph Collection seeks a dedicated Room Attendant to clean and style guest rooms and public areas to brand standards. You will refresh rooms with amenities, respond to guest requests, and work with the Guest Services team to resolve issues, ensuring a welcoming, spotless environment for every guest.

Accuracy, professionalism, and a friendly demeanor are essential as you support the hotel’s high guest satisfaction goals and safety procedures in a historic Milwaukee-area