Hotel Room Attendant: Immediate Benefits & Growth

Le Méridien St. Louis Downtown; St. Louis (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Insurance from day 1

Paid time off from day 1

Holiday pay from day 1

401(k) after 30 days

Hotel and travel discounts

Professional development opportunities

Job summary

First Hospitality, operating Le Méridien St. Louis Downtown, is seeking a Room Attendant to maintain pristine rooms and public areas. You will clean and style spaces, replenish amenities, and promptly address guest requests to ensure an exceptional stay.

The role emphasizes attentiveness, professionalism, and teamwork with the Guest Services team. On-site work with opportunities for professional development and growth are available.

Qualifications

• Excellent verbal and written communication abilities.
• Must be able to speak, read, and write in the primary language used in the workplace.
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds occasionally

Responsibilities

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Skills

Communication skills

Verbal & written skills

Guest service orientation

Attention to detail

Job description

First Hospitality, operating Le Méridien St. Louis Downtown, is seeking a Room Attendant to maintain pristine rooms and public areas. You will clean and style spaces, replenish amenities, and promptly address guest requests to ensure an exceptional stay.

The role emphasizes attentiveness, professionalism, and teamwork with the Guest Services team. On-site work with opportunities for professional development and growth are available.