Room Attendant – Elevate Guest Experience (Day 1 Benefits)

Hotel Leveque; Milwaukee (WI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

Hotel and travel discounts

Professional development opportunities

Job summary

First Hospitality seeks a dedicated Room Attendant to maintain clean, inviting rooms and public areas at the Hilton Garden Inn Milwaukee Downtown. You will greet guests professionally, ensure brand standards are met, and support smooth hotel operations with attention to detail.

Ideal candidates demonstrate strong communication, physical stamina, and reliability. This role supports a fast-paced hospitality environment in downtown Milwaukee.

Qualifications

• Effective verbal and written communication required.
• Must be able to speak, read, and write in primary language(s) used in the workplace.
• 8+ hours per day; stand and walk frequently throughout the workday.
• Lift, lower, and maneuver up to 30 pounds occasionally.
• Reach, bend, stoop, and pivot frequently throughout the workday.

Responsibilities

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Skills

Communication skills

Language proficiency

Physical stamina

Lifting to 30 lbs

Mobility and flexibility

Job description

First Hospitality seeks a dedicated Room Attendant to maintain clean, inviting rooms and public areas at the Hilton Garden Inn Milwaukee Downtown. You will greet guests professionally, ensure brand standards are met, and support smooth hotel operations with attention to detail.

Ideal candidates demonstrate strong communication, physical stamina, and reliability. This role supports a fast-paced hospitality environment in downtown Milwaukee.