Room Attendant - Full Time

Renaissance Mobile Riverview & Battle House Hotel & Spa; Mobile (AL); On-site; USD 25,000 - 30,000; Full time

Job summary

Join a prestigious hotel as a Room Attendant, where you will ensure the highest standards of cleanliness and guest satisfaction. This full-time role offers a collaborative environment and opportunities for growth within the Marriott family, along with a robust benefits package.

Benefits

Health, Dental, Vision and Life Insurance

Short and Long-Term Disability

Paid holidays, Vacations, PTO and Sick Leave

401k with matching

Tuition Reimbursement

Hotel and Food and Beverage Discounts

Qualifications

• Maintain cleanliness of assigned rooms to high standards.
• Provide exceptional guest service and respond to needs.

Responsibilities

• Clean and maintain assigned rooms ensuring guest comfort.
• Report maintenance needs and discrepancies to supervisors.
• Restock housekeeping cart for next day service.

Skills

Attention to Detail

Guest Service

Job description

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At Renaissance Riverview Plaza Hotel, we pride ourselves on delivering unparalleled service in a beautiful environment. Our hotel is full of warmth, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guests.

Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including:

• Health, Dental, Vision and Life Insurance including FSA and HSA options
• Short and Long-Term Disability
• Paid holidays, Vacations, PTO and Sick Leave.
• 401k with matching
• Tuition Reimbursement
• Hotel and Food and Beverage Discounts

And much more!

As a member of our hospitality team, the primary responsibility of a Room Attendant is to maintain the cleanliness and overall maintenance of assigned rooms in the hotel. Attention to detail and thoroughness are essential in ensuring that rooms meet the highest standards of cleanliness and presentation. This role involves picking up trash, changing linens, thoroughly cleaning the bathroom, dusting room items, vacuuming the floor, and restocking cart supplies for efficient service the next day. Providing exceptional guest service by greeting guests professionally, respecting their privacy, and responding promptly to their needs is crucial to creating a positive experience.

• Clean and maintain assigned rooms to a high standard of cleanliness, ensuring guest comfort and satisfaction.
• Verify and visually inspect all rooms assigned daily, including vacant maintenance (VM) and vacant ready (VR) rooms. Report any discrepancies to the Housekeeping Supervisor promptly.
• Recheck all rooms at departure times and report the room status to the Housekeeping Supervisor for efficient room turnover.
• Report any maintenance work needed to the Engineering department or Housekeeping Supervisor to ensure timely repairs and maintenance.
• Enter each guest room by knocking and greeting courteously, respecting privacy.
• Ensure trash is picked up, report missing items, change linens, and make beds according to standards.
• Thoroughly clean bathrooms, including shower doors, walls, mirror, tub, toilet, and floor. Place standard items properly.
• Dust items, vacuum floors, clean inside drawers, and check under beds to maintain tidiness.
• Restock the housekeeping cart for the next day, ensuring supplies are available.
• Return keys and carts at shift end, ensuring proper handover.
• Report lost and found items to the department, follow hotel policies.
• Remove room service trays and make up rollaway beds as needed.
• Maintain high guest hospitality and professionalism, reflecting the hotel's commitment to service excellence.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality

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