Room Attendant

Buffalo Lodging Associates, LLC; Solon (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Weekly

Medical, Dental & Vision Insurance

401(k) Retirement Savings Plan with a

Job summary

The SpringHill Suites by Marriott Cleveland/Solon is seeking a Room Attendant to join our hospitality team in Solon, Ohio. You will maintain cleanliness in guest rooms and suites, ensuring high standards of cleanliness and guest comfort.

Previous hotel experience is preferred, but training is provided. You will work with a friendly team, handle guest requests promptly, and support overall hotel operations. Weekend shifts and holidays may be required.

Qualifications

• Experience in a hotel setting or willingness to train.
• Excellent customer service skills.
• Ability to work independently or in a team.
• Ability to stand for extended periods and lift or push up to 25 lbs.

Responsibilities

• Clean guest rooms and suites as assigned, ensuring cleanliness and order.
• Report discrepancies and maintenance issues to supervisor.
• Respond promptly to guest requests to provide outstanding service.
• Work shifts including weekends and holidays when required.

Skills

Customer service

Teamwork

Stamina

Job description

The SpringHill Suites® by Marriott Cleveland/Solon is seeking Room Attendants to join their team!

A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.

Role

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.

About Buffalo Lodging Associates

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring

Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality.

What We Offer You

At Buffalo Lodging, we are committed to keeping our most important assets - our associates- healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts - for You, Your Friends and Family
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.