Room Attendant

Buffalo Lodging; Cleveland, Solon (OH, OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Paid Weekly

401(k) Retirement Plan

Paid Vacation

Paid Holidays

Tuition Reimbursement

Flexible Spending Account

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Employee Assistance Program

Hotel Discounts

Employee Appreciation Events

Learning and Development

Employee Referral Program

Job summary

SpringHill Suites by Marriott Cleveland/Solon is looking for a Room Attendant to maintain the cleanliness of guest rooms and suites in Solon, OH. You will clean rooms, change linens, and ensure quality service while assisting guests with requests.

The role requires physical stamina and flexibility to work weekends/holidays, with a strong emphasis on customer service and teamwork.

Qualifications

• Previous hotel experience preferred or willingness to be trained.
• Excellent customer service skills.
• Able to work alone or as part of a team.
• Must be able to stand and move for extended periods and lift up to 25 lbs.

Responsibilities

• Clean rooms and suites as assigned to maintain cleanliness and guest satisfaction.
• Report discrepancies and maintenance issues to supervisor.
• Provide prompt and courteous service to guests and respond to requests.
• Work shifts that may include weekends and holidays.

Skills

Customer service

Teamwork

Physical stamina

Job description

SpringHill Suites by Marriott Cleveland Solon
30100 Aurora Rd
Solon, OH 44139, USA

Description

SpringHill Suites® by Marriott Cleveland/Solon is seeking Room Attendants to join their team!

A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.

Role:

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.

About Buffalo Lodging Associates

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring

Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality.

What We Offer You

At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Behaviors

Team Player

: Works well as a member of a group

Enthusiastic

: Shows intense and eager enjoyment and interest

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.