Room Attendant

SpringHill Suites; Solon (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Weekly (Every Friday)

401(k) Retirement Savings Plan

Paid Vacation and Sick Time

Paid Holidays

Tuition Reimbursement

Flexible Spending Account

Company Paid Life Insurance

Company Paid Short-Term Disability

Long-Term Disability Insurance

Employee Assistance Program

Hotel Discounts

Monthly Employee Appreciation Events

Learning and Development Opportunities

Employee Referral Program

Job summary

SpringHill Suites by Marriott Cleveland Solon is seeking Room Attendants to maintain the cleanliness of guest rooms and suites in Solon, Ohio. Responsibilities include cleaning rooms, reporting maintenance issues, and delivering excellent guest service. Shifts include weekends and holidays as needed.

Previous hotel experience or willingness to train is required. The team emphasizes customer satisfaction and a professional, engaging personality in a fast-paced hotel environment.

Qualifications

• Previous experience in a hotel setting or open to training.
• Excellent customer service skills.
• Able to work alone or as part of a team.
• Ability to work on feet for extended periods.
• Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs.
• Engaging personality.

Responsibilities

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.

Skills

Customer service

Team player

Detail oriented

Flexible shifts

Job description

SpringHill Suites by Marriott Cleveland Solon
30100 Aurora Rd
Solon, OH 44139, USA

• Housekeeping & Laundry
• Full-Time
• Requisition #: ROOMA003937

Description

The SpringHill Suites® by Marriott Cleveland/Solon is seeking Room Attendants to join their team!

A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.

Role:

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring:

Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality.

What We Offer You:

At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Qualifications

Behaviors

Preferred

Team Player : Works well as a member of a group

Enthusiastic : Shows intense and eager enjoyment and interest

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.