Rooftop Host: Premier Guest Experience & Flow

Sage Hospitality Group; West Palm Beach (FL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

401(k) matching

Paid time off

Employee discounts

Tuition reimbursement

Job summary

The Sage Hospitality Group is seeking a polished Rooftop Host for our upscale West Palm Beach rooftop venues. You will greet guests, manage reservations, and orchestrate seating with a calm, attentive presence in a high-energy environment.

Ideal candidates have 2 years hosting in fine dining, OpenTable and Toast POS familiarity, and a commitment to luxury service standards. Join us to create memorable first impressions from arrival to farewell.

Qualifications

• 2 Years Post High School.
• Preferred: 2 Years Hosting Experience in Fine Dining.
• OpenTable Experience Preferred.
• Toast POS Preferred.

Responsibilities

• Greet guests warmly and professionally upon arrival to create an exceptional first impression.
• Manage reservations, walk-ins, waitlists, and seating flow efficiently utilizing reservation management software.
• Coordinate with servers, floor managers, and team members to maintain a balanced and smooth service flow.
• Communicate wait times, table availability, and guest preferences clearly and tactfully.
• Answer guest inquiries regarding the restaurant, food and beverage menus, rooftop amenities, and special event offerings.
• Handle guest concerns with discretion, resolving immediate issues and escalating to management when necessary.
• Maintain a pristine, organized, and welcoming host stand and entrance area.
• Follow established service standards, uniform dress codes, and safety and sanitation procedures at all times.

Education

2 Years Post High School

Tools

OpenTable Experience

Toast POS

Job description

The Sage Hospitality Group is seeking a polished Rooftop Host for our upscale West Palm Beach rooftop venues. You will greet guests, manage reservations, and orchestrate seating with a calm, attentive presence in a high-energy environment.

Ideal candidates have 2 years hosting in fine dining, OpenTable and Toast POS familiarity, and a commitment to luxury service standards. Join us to create memorable first impressions from arrival to farewell.