Roofing Inside Sales & Quotes Specialist

Handy Distribution; North Charleston (SC); On-site; USD 28,000 - 38,000; Full time

Job summary

Handy Distribution in North Charleston, SC is seeking a friendly, detail-oriented Customer Service / Inside Sales Associate to support branch operations. You will assist customers on the phone or at the counter, process orders, help with quotations and pricing, and coordinate with sales to keep projects on track.

You’ll enter orders, track shipments, communicate backorder information, and provide basic product information while keeping documentation accurate.

Qualifications

• High school diploma or GED required.
• 1–2 years of related experience or training.
• Equivalent combination of education and experience.

Responsibilities

• Assist customers by phone or at the counter with order fulfillment.
• Support sales team with quotations, pricing, and project documentation.
• Enter orders and manage delivery tickets for non-stock materials.
• Communicate with contractors and respond to information requests.
• Follow up on bids and maintain status updates with the team.

Skills

Customer service

Communication

Organizational skills

Sales experience

Problem solving

Team collaboration

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Handy Distribution in North Charleston, SC is seeking a friendly, detail-oriented Customer Service / Inside Sales Associate to support branch operations. You will assist customers on the phone or at the counter, process orders, help with quotations and pricing, and coordinate with sales to keep projects on track.

You’ll enter orders, track shipments, communicate backorder information, and provide basic product information while keeping documentation accurate.