ROI Records Specialist - HIPAA & Patient Data Access

MRO; Berwyn (IL); Presencial; USD 16 000 - 22 000; Tempo integral

Resumo da oferta

MRO is seeking an ROI Specialist to support client sites in handling Release of Information requests. You will review requester data, determine records to release, and log activities into the ROI On-Line system, ensuring HIPAA compliance. The role includes answering calls, assisting walk-ins, and processing physician requests as needed.

Work at client facilities nationwide, adhering to site policies. A High School Diploma is required and prior ROI experience is a plus.

Qualificações

• One or more years of data entry experience in a professional setting.
• Ability to work independently and meet production goals.
• Strong verbal communication and customer service skills.
• Attention to detail and dependability, HIPAA familiarity preferred.

Responsabilidades

• Determine records to release by reviewing requestor data per HIPAA guidelines.
• Answer calls about ROI issues and assist customers as needed.
• Respond to walk-ins or physician requests and log info into ROI On-Line.
• Process requests and fax information to offices when required.
• Log and scan records into ROI On-Line and ensure policy compliance.
• Handle cash payments for requests where applicable at site.
• Perform other duties as assigned.

Conhecimentos

Data entry

HIPAA knowledge

Customer service

Attention to detail

Independent worker

Communication skills

Formação académica

High School Diploma

Ferramentas

ROI On-Line database

Office software

Descrição da oferta de emprego

MRO is seeking an ROI Specialist to support client sites in handling Release of Information requests. You will review requester data, determine records to release, and log activities into the ROI On-Line system, ensuring HIPAA compliance. The role includes answering calls, assisting walk-ins, and processing physician requests as needed.

Work at client facilities nationwide, adhering to site policies. A High School Diploma is required and prior ROI experience is a plus.