ROI Patient Information Navigator – Data Access Expert

Main Line Health; Newtown Square (Delaware County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition reimbursement

Employee parking free

Employee discounts

Paid time off

Job summary

Main Line Health is seeking a Patient Information Navigator to provide technical coordination and access to protected health information for patients, providers, and payers, while ensuring compliance with ROI regulations.

You will assist education on the Main Line Health Patient Website and Portal, with a focus on patient-centered service and accurate data handling. Monday–Friday day shift, with strong emphasis on accuracy and customer service.

Qualifications

• Two years work experience in HIM is strongly preferred.
• ROI experience is strongly preferred.
• Experience working in EPIC or other electronic health record management software is preferred.
• Microsoft Office applications experience: Basic to intermediate Excel proficiency required.
• Working knowledge of personal computers, keyboarding skills, interfaces, SQL, HL7.
• Aptitude for data flow concepts to effectively problem solve technical issues.
• Ideal candidate will possess abstract problem solving and prioritization skills.

Responsibilities

• Provide technical coordination and support for patients, providers, and payers needing access to protected health information.
• Educate and guide on use of the Main Line Health Patient Website and Portal.
• Ensure compliance with state and federal ROI regulations.

Skills

HIM experience

ROI experience

EPIC experience

Excel proficiency

SQL experience

HL7 knowledge

Data flow concepts

Problem solving

Organizational skills

Prioritization skills

Education

Approved Medical Terminology

Associate’s Degree in HIM/Health IT/Analytics

Tools

EPIC

Microsoft Excel

Microsoft Office

Job description

Main Line Health is seeking a Patient Information Navigator to provide technical coordination and access to protected health information for patients, providers, and payers, while ensuring compliance with ROI regulations.

You will assist education on the Main Line Health Patient Website and Portal, with a focus on patient-centered service and accurate data handling. Monday–Friday day shift, with strong emphasis on accuracy and customer service.