HIM Patient Information Navigator

Main Line Health; Newtown Square (Delaware County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition reimbursement

Employee parking free

Employee discounts

Paid time off

Job summary

Main Line Health is seeking a Patient Information Navigator to provide technical coordination and access to protected health information for patients, providers, and payers, while ensuring compliance with ROI regulations.

You will assist education on the Main Line Health Patient Website and Portal, with a focus on patient-centered service and accurate data handling. Monday–Friday day shift, with strong emphasis on accuracy and customer service.

Qualifications

• Two years work experience in HIM is strongly preferred.
• ROI experience is strongly preferred.
• Experience working in EPIC or other electronic health record management software is preferred.
• Microsoft Office applications experience: Basic to intermediate Excel proficiency required.
• Working knowledge of personal computers, keyboarding skills, interfaces, SQL, HL7.
• Aptitude for data flow concepts to effectively problem solve technical issues.
• Ideal candidate will possess abstract problem solving and prioritization skills.

Responsibilities

• Provide technical coordination and support for patients, providers, and payers needing access to protected health information.
• Educate and guide on use of the Main Line Health Patient Website and Portal.
• Ensure compliance with state and federal ROI regulations.

Skills

HIM experience

ROI experience

EPIC experience

Excel proficiency

SQL experience

HL7 knowledge

Data flow concepts

Problem solving

Organizational skills

Prioritization skills

Education

Approved Medical Terminology

Associate’s Degree in HIM/Health IT/Analytics

Tools

EPIC

Microsoft Excel

Microsoft Office

Job description

Could you be our next Patient Information Navigator?

Why work as a Patient Information Navigator with Main Line Health?

Make an Impact!

As our trusted Release of Information (ROI) Patient Information Navigator, you will provide technical coordination and support for the patient, internal and external providers and health care entities and/or payers requiring access to protected health information. You will assist with the education and use of the Main Line Health System Patient Website and Portal. You must demonstrate knowledge of all state and federal laws as well as applicable regulatory guidelines for ROI. You will provide respectful and considerate care, focused on the patient’s individual health information needs. In this position, you will engage in direct customer service and must perform duties and interpersonal relationships in a manner consistent with a positive image of the Health Information Management Department and Main Line Health System.

Develop and Grow Your Career!

Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status.

Join the Team!

Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.

Position-Specific Benefits include:

You are eligible for up to120 hours of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!

Position:

Patient Information Navigator

Shift:

Monday - Friday day shift

Experience:

1. Two years work experience in HIM is strongly preferred.

2. ROI experience is strongly preferred.

3. Experience working in EPIC or other electronic health record management software is preferred.

4. Microsoft Office applications experience: Basic to intermediate Excel proficiency required.

5. Working knowledge of personal computers, keyboarding skills, interfaces, SQL, HL7.

6. Should demonstrate an aptitude for data flow concepts to effectively problem solve technical issues.

7. Ideal candidate will possess abstract problem solving and critical thinking skills, exceptional organization, and prioritization skills.

Education:

1. Approved Medical Terminology is required.

2. Associate’s Degree in HIM or Health Information Technology and or Analytics or its equivalent progress toward a baccalaureate degree is required.

Licensures/Certifications:

1. Certification from the American Health Information Management Association (AHIMA) as a Registered Health Information Technician (RHIT) or Registered Health Information is preferred.

2. Other credentials pertinent to Privacy, Security, and Release of Information from AHIMA strongly preferred.