Patient-Facing Health Information Specialist (ROI)

Datavant; Rahway (NJ); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Tuition reimbursement

Paid Time Off

Job summary

Datavant is seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location. This patient-facing role ensures timely, accurate, and compliant handling of medical record requests, with long-term growth opportunities within the organization.

The role emphasizes customer service and attention to detail in a healthcare setting, offering onsite work in Rahway, NJ and a daytime schedule.

Qualifications

• Strong customer service and communication skills
• Comfortable working in a patient-facing, front desk environment
• Detail-oriented with the ability to manage confidential information
• Reliable, punctual, and professional
• Ability to multitask and work independently

Responsibilities

• Serve as the front desk point of contact for patient walk-ins requesting medical records or releases
• Provide phone support to patients, providers, and authorized requestors
• Process Release of Information (ROI) requests accurately and timely
• Fax, scan, and manage incoming and outgoing medical record requests
• Burn medical images to CDs and share images electronically as required
• Support client relationship management through professional communication
• Assist with reporting and administrative duties such as data entry and email
• Ensure compliance with HIPAA, privacy regulations, and facility policies

Job description

Datavant is seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location. This patient-facing role ensures timely, accurate, and compliant handling of medical record requests, with long-term growth opportunities within the organization.

The role emphasizes customer service and attention to detail in a healthcare setting, offering onsite work in Rahway, NJ and a daytime schedule.