ROI Medical Records Specialist — HIPAA & Data Access

MRO Corporation; Roanoke (VA); On-site; USD 45,847,000 - 63,039,000; Full time

Job summary

MRO Corporation is seeking an ROI Specialist to provide on-site support for patient records requests. You will review requests, verify patient data, and ensure HIPAA-compliant release of information across various sources.

Responsibilities include answering inquiries by phone, assisting walk-ins, logging and scanning requests into ROI On-Line, and coordinating with physician offices. Attention to detail and dependable performance are essential for success at multiple client sites in the United

Qualifications

• One or more years experience entering data into computer systems.
• Ability to work independently and meet production goals.
• Strong verbal communication skills and attention to detail.
• HIPAA knowledge is preferred.

Responsibilities

• Determine records to be released by reviewing requester information per HIPAA.
• Answer phone calls concerning ROI issues.
• Assist walk-in customers and log information into ROI On-Line.
• Process physician office requests and fax information as needed.
• Log and scan medical record requests into ROI On-Line.
• Comply with site policies and regulations.
• Handle and record cash payments at applicable sites.
• Perform other duties as assigned.

Skills

Data entry

Customer service

Independence

Attention to detail

Verbal communication

Education

High School Diploma/GED

Tools

ROI On-Line database

Job description

MRO Corporation is seeking an ROI Specialist to provide on-site support for patient records requests. You will review requests, verify patient data, and ensure HIPAA-compliant release of information across various sources.

Responsibilities include answering inquiries by phone, assisting walk-ins, logging and scanning requests into ROI On-Line, and coordinating with physician offices. Attention to detail and dependable performance are essential for success at multiple client sites in the United