ROI Medical Records Specialist: Detail-Driven & HIPAA-Aware

MRO; Greenville (SC); On-site; USD 38,000 - 46,000; Full time

Job summary

MRO is seeking an ROI Specialist to support client sites in processing patient medical record requests under HIPAA. You will determine records to release by reviewing requester information, obtain data from various sources, and log activity in the ROI On-Line database.

Responsibilities include answering calls, handling walk-ins, processing physician requests on a priority basis, scanning and logging documents, and ensuring compliance with site policies.

Qualifications

• One or more years of data entry experience.
• Strong verbal communication skills.
• Ability to work independently and meet production goals.

Responsibilities

• Review ROI requests and determine which records to release by verifying requester information and patient data.
• Answer calls related to ROI issues and assist walk-in customers when needed.
• Log information from customer requests into the ROI On-Line database and scan records accordingly.
• Process and respond to physician office requests on a priority basis and fax information as required.
• Ensure compliance with site policies and HIPAA regulations.

Skills

Data entry

Customer service

Verbal communication

Attention to detail

Dependability

Education

High School Diploma or GED

Tools

ROI On-Line database

Job description

MRO is seeking an ROI Specialist to support client sites in processing patient medical record requests under HIPAA. You will determine records to release by reviewing requester information, obtain data from various sources, and log activity in the ROI On-Line database.

Responsibilities include answering calls, handling walk-ins, processing physician requests on a priority basis, scanning and logging documents, and ensuring compliance with site policies.