ROI Medical Records Specialist — HIPAA Data & Records Expert

MRO; Douglasville (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

MRO is seeking an ROI Specialist to support client sites in processing release of information requests. You will review requests, determine records to release under HIPAA, and collect patient data from various sources.

You will log and track requests in ROI On-Line, respond to phone and walk-in inquiries, and assist physician offices as needed. A high school diploma, data-entry experience, and attention to detail are essential.

Qualifications

• High school diploma or GED required.
• One or more years of data entry experience.
• Experience using the internet is required.
• Knowledge of HIPAA regulations preferred.
• Prior ROI experience in a physician office or HIM department is a plus.
• Knowledge of medical terminology is a plus.

Responsibilities

• Determines records to be released by reviewing requestor information per HIPAA guidelines and obtaining patient data from various sources.
• Answer phone calls concerning ROI issues.
• Respond to walk-in customers requesting medical records and log information into ROI On-Line database.
• Process requests from physician offices on a priority basis and fax information as needed.
• Log medical record requests into ROI On-Line database.
• Scan medical records into ROI On-Line database.
• Comply with site policies and regulations.
• Handle and record cash payments for requests where applicable.
• Demonstrate proficiency using computer applications and data entry; internet use required.
• Work independently and meet production goals.

Skills

Data entry

Customer service

Attention to detail

Independent worker

Verbal communication

HIPAA knowledge

Education

High School Diploma or GED

Tools

ROI On-Line database

Computer applications

Internet

Job description

MRO is seeking an ROI Specialist to support client sites in processing release of information requests. You will review requests, determine records to release under HIPAA, and collect patient data from various sources.

You will log and track requests in ROI On-Line, respond to phone and walk-in inquiries, and assist physician offices as needed. A high school diploma, data-entry experience, and attention to detail are essential.