Inside Sales Specialist

Carl Zeiss Meditec USA, Inc.; Dublin (CA); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Medical plans

Retirement savings plan

Paid time off

Job summary

ZEISS in Dublin, CA seeks an Inside Sales Specialist to drive revenue through inbound/outbound calls, service agreements, and add-ons. The role requires consultative selling, strong communication, and teamwork with field sales and service to grow new service business and renewals.

The starting hourly base pay is $37.50 plus sales commission; 6-8 years of sales experience preferred, with a bachelor’s degree preferred. Proficiency in Microsoft Word, Excel, Access, and Salesforce is expected.

Qualifications

• Bachelor’s degree, preferred.
• Minimum 6-8 years of demonstrated inside or outside sales experience, preferably in the medical capital equipment marketplace.
• Ability to effectively initiate and manage outbound/inbound sales calls.
• Ability to engage in consultative selling dialogue with emphasis on business impact (ROI, etc).
• Excellent communication skills and professional telephone skills.
• Strong negotiation skills.
• Creative thinking and problem-solving skills.
• Solid time management and organizational skills with ability to follow through.
• Ability to work in a team environment.
• Self-motivated with a high degree of initiative, and ability to work unsupervised.
• Working knowledge of Microsoft Word, Excel, Access, and Salesforce.

Responsibilities

• Contact the purchasing point-of-contact, furnishes product cost benefits, ROI information and provides follow-up through close of sales to meet established sales targets.
• Negotiates final pricing and terms with purchasing point-of-contact.
• Demonstrates strong verbal and written communication skills through business planning and customer presentations.
• Collaborates with field sales and service to drive new service business, existing renewal and warranty extensions, and product feature add-ons.
• Assess customer needs and proposes solutions to meet those needs to close sales.
• Expected to write sales presentations and review customer needs based on age of equipment and financial exposure.
• Accurately forecasts business in a defined territory.
• Maintain records of customer contacts in a CRM database.
• Provide on-going updates to field service and sales personnel regarding sales opportunities, customer concerns, and other relevant information, to facilitate new business.
• Keep updated records of win-loss sales events.
• Maintain up-to-date knowledge of product offerings, marketing programs and promotions.
• Provide input for developing training curriculum and training tools including, but not limited to, self-learning and web learning.
• Meet and exceed minimum department call volume standards and department metrics.
• Will be expected to offer guidance to other personnel, and lead teams and projects.
• Promote effective communication channels with both Field and in-house staff to facilitate the efficient day-to-day execution of job responsibilities.
• Recommends changes to sales strategy, based on customer feedback, specifically targeting Lead Generation, Fact Finding, Follow-up, and Closing.
• Participate in Trade Shows.

Skills

Communication skills

Negotiation

Consultative selling

Time management

Teamwork

Self-motivation

Initiative

Sales calls

Education

Bachelor's degree, preferred

Tools

Microsoft Word

Excel

Access

Salesforce

Job description

About Us

How many companies can say they’ve been in business for over 179 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region

Dublin, CA

What’s the role?

The Inside Sales Specialist generates incremental revenue, by means of inbound and outbound calls, through the sale of Service Agreements. Future responsibilities may include sales of product add-ons including, but not limited to optional software. The Inside Sales Specialist has wide-range of experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.

Here’s what you’ll do:

• Contact the purchasing point-of-contact, furnishes product cost benefits, ROI information and provides follow-up through close of sales to meet established sales targets.
• Negotiates final pricing and terms with purchasing point-of-contact.
• Demonstrates strong verbal and written communication skills through business planning and customer presentations.
• Collaborates with field sales and service to drive new service business, existing renewal and warranty extensions, and product feature add-ons.
• Assess customer needs and proposes solutions to meet those needs to close sales.
• Expected to write sales presentations and review customer needs based on age of equipment and financial exposure.
• Accurately forecasts business in a defined territory.
• Maintain records of customer contacts in a CRM database.
• Provide on-going updates to field service and sales personnel regarding sales opportunities, customer concerns, and other relevant information, to facilitate new business.
• Keep updated records of win-loss sales events.
• Maintain up-to-date knowledge of product offerings, marketing programs and promotions.
• Provide input for developing training curriculum and training tools including, but not limited to, self-learning and web learning.
• Meet and exceed minimum department call volume standards and department metrics.
• Will be expected to offer guidance to other personnel, and lead teams and projects.
• Promote effective communication channels with both Field and in-house staff to facilitate the efficient day-to-day execution of job responsibilities.
• Recommends changes to sales strategy, based on customer feedback, specifically targeting Lead Generation, Fact Finding, Follow-up, and Closing.
• Participate in Trade Shows.

The starting hourly base pay for this position is $37.50 plus sales commission.

Do you qualify?

• Bachelor’s degree, preferred.
• Minimum 6-8 years of demonstrated inside or outside sales experience, preferably in the medical capital equipment marketplace.
• Ability to effectively initiate and manage outbound/inbound sales calls.
• Ability to engage in consultative selling dialogue with emphasis on business impact (ROI, etc).
• Excellent communication skills and professional telephone skills.
• Strong negotiation skills.
• Creative thinking and problem-solving skills.
• Solid time management and organizational skills with ability to follow through.
• Ability to work in a team environment.
• Self-motivated with a high degree of initiative, and ability to work unsupervised.
• Working knowledge of Microsoft Word, Excel, Access, and Salesforce.

Benefits

ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.

We have amazing benefits to support you as an employee at ZEISS!

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay
• The list goes on!

The starting hourly base pay for this position is $37.50 plus sales commission.

Zeiss provides Equal Employment Opportunity

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Culture

Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Your ZEISS Recruiting Team

Jo Anne Mittelman