Robotics Territory Sales Executive

Intuitive Surgical, Inc.; San Francisco (CA); On-site; USD 114,000 - 139,000; Full time

Job summary

Intuitive Surgical, Inc. is seeking a Territory Sales Associate in the SF Bay Area. You will promote the da Vinci Surgical System, work with KOLs and surgical teams, and lead sales and marketing initiatives to expand adoption and customer outcomes.

The role requires a Bachelor's degree and a minimum of 2 years of outside sales experience, with the ability to engage across hospital leadership levels. Occasional after-hours and weekend support is anticipated as needed.

Qualifications

• Bachelor's degree required.
• Minimum 2 years of outside sales experience required.
• Proven ability to work cross-functionally and translate client feedback into actionable product improvements.
• Strong customer service orientation with experience in client relationship management.
• Proficiency in multiple technology platforms and digital tools.
• Ability to maintain a flexible schedule for after-hours and weekend support.
• Capability to work across the full spectrum of the hospital, including the executive suite and OR support services.

Responsibilities

• Develop and execute a sales strategy with the Clinical Sales Manager tailored to the local market to optimize the deployment and utilization of the da Vinci® Surgical System.
• Serve as a resource to Key Opinion Leaders (KOLs) and surgical teams, providing expert guidance and insights on the use of the da Vinci® Surgical System through ongoing case support and training.
• Lead and support Sales and Marketing initiatives, enhancing system awareness and procedure adoption.
• Design and implement tailored surgery plans for surgical teams to ensure proficient and autonomous system use.
• Drive user base expansion by cultivating strategic partnerships with KOLs and promoting advanced instruments and accessories.
• Support and sell digital solutions and advanced instrumentation, enhancing digital infrastructure and client capabilities.
• Demonstrate proficiency in technology platforms to support digital solutions and client needs.
• Maintain flexibility to provide after-hours and weekend support as needed.
• Collaborate with hospital executives and surgeons to support and expand the hospital's robotic surgery program.
• Align closely with hospital leaders to communicate the value of the da Vinci® Surgical System and facilitate its expansion within their facilities.
• Work cross-functionally with Intuitive teams to explore opportunities for expanding the da Vinci® program and enhance product performance based on client feedback.
• Build and maintain long-term partnerships with healthcare professionals and hospital leadership teams to ensure satisfaction and repeat business.
• Lead initiatives to improve customer satisfaction and retention through best practices in post-sale support and client education.
• Manage administrative tasks, including sales activities and expense reports.

Skills

Outside sales

Cross-functional collaboration

Customer relationship management

Technology platforms

Flexible schedule

Education

Bachelor's degree

Job description

Intuitive Surgical, Inc. is seeking a Territory Sales Associate in the SF Bay Area. You will promote the da Vinci Surgical System, work with KOLs and surgical teams, and lead sales and marketing initiatives to expand adoption and customer outcomes.

The role requires a Bachelor's degree and a minimum of 2 years of outside sales experience, with the ability to engage across hospital leadership levels. Occasional after-hours and weekend support is anticipated as needed.