Robotics Service Readiness Specialist

Symbotic LLC; Wilmington (MA); On-site; USD 69,000 - 101,000; Full time

Job summary

Symbotic is seeking a Service Readiness Engineer to join our Service Readiness team. You will support deployment, maintenance, and service of robotics and automation at customer sites, developing spare parts strategies and maintaining BOM structures.

Collaborating with Engineering, Supply Chain, and Field Service, you will help define maintenance requirements, manage PLM data, and ensure readiness throughout the equipment lifecycle.

Qualifications

• Minimum 3 years of experience with BOM structures and ECO review/submission.
• Experience reading/developing engineering drawings with PLM or CAD tools.
• Strong knowledge of robotics and automation equipment, or eagerness to learn.
• CMMS experience and maintenance requirements a plus.
• Proficiency in Excel for large datasets.

Responsibilities

• Develop spare parts lists for new robotics and automation equipment during product development and sustaining support.
• Maintain maintenance and operations BOM structures to support equipment upkeep.
• Develop and source customer site spare parts lists in collaboration with Engineering, Supply Chain, and Field Service.
• Support part creation and release within the PLM database, including reviewing and updating datasheets and sourcing information.
• Develop equipment asset lists and support the setup of parts, asset data, and planned maintenance requirements within CMMS.
• Provide technical input for service documentation and help identify field support tools, test equipment, and spare parts requirements.
• Provide service-related feedback to support product improvements and equipment supportability.

Skills

BOM management

Engineering drawings interpretation

Robotics & automation knowledge

Education

Bachelor's degree in Mechanical/Electrical/Robotics/Industrial Engineering

Tools

PLM tools

CAD tools

CMMS

Excel

Job description

Symbotic is seeking a Service Readiness Engineer to join our Service Readiness team. You will support deployment, maintenance, and service of robotics and automation at customer sites, developing spare parts strategies and maintaining BOM structures.

Collaborating with Engineering, Supply Chain, and Field Service, you will help define maintenance requirements, manage PLM data, and ensure readiness throughout the equipment lifecycle.