Field Service Engineer, Robotics & Automation (Travel)

Symbotic

Wilmington (MA)

On-site

USD 69,000 - 101,000

Full time

4 days ago
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Benefits offered by this job

Medical benefits
Dental benefits
Vision benefits
401K
PTO

Job summary

Symbotic is seeking a Field Service Engineer to support its micro-fulfillment and material handling systems in live customer environments. This hands-on, customer-facing role requires strong electro-mechanical troubleshooting across robotic, conveyor and automation platforms.

You will monitor performance, lead root-cause investigations and provide advanced troubleshooting while partnering with internal teams to maximize uptime.

Qualifications

  • Hands-on troubleshooting of PLCs, HMIs, conveyors and robotics.
  • Experience supporting live operational environments with uptime impact.
  • Strong preventive maintenance and maintenance documentation practices.

Responsibilities

  • Monitor system performance, alarms and reliability trends at client sites.
  • Lead root cause investigations using structured methods.
  • Provide advanced troubleshooting for PLCs, robotics, conveyors and controls.
  • Collaborate across Hardware, Software and Operations teams for improvements.
  • Communicate during major events and document findings for continuous improvement.
  • Mentor technicians and assist with launches, upgrades and safety compliance.

Skills

PLC troubleshooting
Robot systems
Electrical circuitry
Preventive maintenance
Troubleshooting

Education

Bachelor's degree in Electrical Engineering
Bachelor's degree in Electro-Mechanical Engineering
Bachelor's degree in Mechatronics
Bachelor's degree in Automation Engineering

Tools

CMMS

Job description

Symbotic is seeking a Field Service Engineer to support its micro-fulfillment and material handling systems in live customer environments. This hands-on, customer-facing role requires strong electro-mechanical troubleshooting across robotic, conveyor and automation platforms.

You will monitor performance, lead root-cause investigations and provide advanced troubleshooting while partnering with internal teams to maximize uptime.

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