Robotics Fleet Support Specialist — Autonomous Warehouse

Nimble Robotics; Haslet (TX); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Flexible Time Off

Health Insurance

Paid bonding time

Fully paid parking

Referral Bonus

401k

Job summary

Nimble Robotics, Inc. currently seeks a Robotics Support Associate to monitor a fleet of autonomous fulfillment robots in real time, quickly resolving hardware and software errors to maintain optimal floor throughput.

You will collaborate with frontline operations and service technicians, work with Engineering on edge cases, and help validate firmware and software patches, all while upholding safety standards on the live floor.

Qualifications

• One or more years of experience in a similar role in automated warehouse or manufacturing environments.
• Comfortable navigating complex dashboards, fleet management software, and basic hardware diagnostics.
• Strong problem solving and troubleshooting skills; able to stay calm and decisive during high-volume incidents.
• Excellent verbal and written communication in a fast-paced setting with changing priorities.
• Working knowledge of Google Suite.
• Working knowledge of WMS systems.
• Working knowledge of OSHA regulations.
• Dedicated, hardworking, and quick learner.

Responsibilities

• Monitor fleet management interface to ensure continuous throughput of autonomous systems.
• Track key operational metrics and proactively address bottlenecks.
• Respond to system alerts, robot faults, pathing jams, and hardware exceptions.
• Perform basic triage to safely recover halted robots without slowing shift pace.
• Log fault/bug reports with necessary details to enable root cause analysis.
• Collaborate with engineering teams to diagnose recurring failures of hardware, software, or sensors.
• Assist in RCA sessions and test firmware or software patches on live floor.
• Maintain clear communication with floor operations and service teams to meet daily production goals.
• Enforce safety protocols on the grid and control mezzanine.

Skills

Problem solving

Troubleshooting

Communication

Google Suite

WMS knowledge

OSHA knowledge

Fast-paced work

Hard-working

Tools

Google Suite

WMS systems

Job description

Nimble Robotics, Inc. currently seeks a Robotics Support Associate to monitor a fleet of autonomous fulfillment robots in real time, quickly resolving hardware and software errors to maintain optimal floor throughput.

You will collaborate with frontline operations and service technicians, work with Engineering on edge cases, and help validate firmware and software patches, all while upholding safety standards on the live floor.