Autonomous Warehouse Robot Support Technician

Nimble Robotics; Burlington (NJ); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Referral Bonus

401k

Job summary

Nimble Robotics is hiring a Robotics Support Associate to monitor a fleet of autonomous fulfillment robots, quickly resolving hardware and software issues to maintain flow. You will work with operations, technicians, and engineers to improve system performance on the live floor.

The ideal candidate has 1+ year in automated environments, strong troubleshooting, and solid communication skills. This on-site role offers growth in a high-impact, fast-paced setting.

Qualifications

• Experience in automated warehouse, manufacturing, or autonomous fleet operations.
• Ability to navigate complex software dashboards and fleet tools.
• Strong problem-solving and ability to stay calm during incidents.
• Excellent verbal and written communication in fast-paced settings.
• Proficiency with Google Suite and WMS systems.
• Familiarity with OSHA regulations and safety protocols.
• Dedicated, hardworking and quick learner.

Responsibilities

• Monitor real-time fleet of autonomous robots to ensure throughput.
• Address bottlenecks by tracking key operational metrics.
• Respond to system alerts, robot faults, jams, and hardware issues.
• Triaging issues to safely clear error states and return to service.
• Log detailed fault reports for root-cause analysis.
• Collaborate with engineering to diagnose recurring failures.
• Participate in RCA sessions and test firmware/software patches.
• Communicate with on-floor operations and service teams daily.
• Enforce safety protocols on the floor and mezzanine.

Skills

Automation ops experience

Dashboard navigation

Troubleshooting

Communication skills

Google Suite

WMS knowledge

OSHA awareness

Fast learner

Tools

Fleet management software

Google Suite

WMS systems

Job description

Nimble Robotics is hiring a Robotics Support Associate to monitor a fleet of autonomous fulfillment robots, quickly resolving hardware and software issues to maintain flow. You will work with operations, technicians, and engineers to improve system performance on the live floor.

The ideal candidate has 1+ year in automated environments, strong troubleshooting, and solid communication skills. This on-site role offers growth in a high-impact, fast-paced setting.