Robotics Field Service Technician | Travel-Heavy + Equity

Formic; San Antonio (TX); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Equity

Commission

Healthcare

Insurance

EAP

Parental Leave

401(k)

Home Office

Cell Phone Reimbursement

PTO

Job summary

Formic is hiring a Robotics Field Service Technician to join the Fleet Operations Team. You will perform preventive maintenance and directed repairs on robotic manufacturing cells, work closely with engineering, and represent Formic at customer facilities.

This hands-on role emphasizes safety, documentation, and reliable uptime in uptime-critical environments. The position requires up to 80% local travel and up to 50% overnight travel.

Qualifications

• 2+ years of hands-on field service or maintenance experience supporting robotic or industrial automation systems.
• Solid troubleshooting skills across electrical, mechanical, PLC, or robotic control systems.
• Ability to read electrical schematics, wiring diagrams, and pneumatic drawings.
• Experience using CMMS platforms to track and report maintenance activity.

Responsibilities

• Execute scheduled preventive maintenance on robotic manufacturing cells following established checklists and procedures.
• Perform directed corrective maintenance and repairs as assigned by engineering, dispatch, or senior technicians.
• Respond to on-site service calls, follow structured troubleshooting steps, and elevate complex or unresolved issues to engineering.
• Provide hands-on technical support to customer operators and maintenance teams.
• Log service activity, asset updates, and spare part requirements in CMMS.
• Follow assigned field schedules and coordinate day-to-day logistics with customers and internal stakeholders.
• Monitor system performance using Formic dashboards and fleet tools, and report anomalies to engineering.
• Document service work and follow-up actions with clarity and precision.
• Flag recurring issues or failure patterns to engineering for further investigation.
• Build professional, trusted relationships with plant managers and site personnel.
• Operate with strict adherence to safety standards, including LOTO and industrial compliance.
• Support RCA sessions, audits, and continuous improvement initiatives as directed.
• Continuously build technical skills across robotics, controls, networking, and industrial systems.

Skills

Field service experience

Troubleshooting

Electrical schematics

CMMS

Travel up to 80%

Documentation

Safety compliance

Ability to follow instructions

Tools

FANUC

KUKA

Yaskawa

ABB

Universal Robots

Job description

Formic is hiring a Robotics Field Service Technician to join the Fleet Operations Team. You will perform preventive maintenance and directed repairs on robotic manufacturing cells, work closely with engineering, and represent Formic at customer facilities.

This hands-on role emphasizes safety, documentation, and reliable uptime in uptime-critical environments. The position requires up to 80% local travel and up to 50% overnight travel.