Robotics Field Service Technician — Onsite Automation & Uptime

Formic Technologies Inc.; Atlanta, Northern (GA, KY); Hybrid; USD 113,652,000 - 126,050,000; Full time

Benefits offered by this job

Equity in Formic

Healthcare coverage

401(k) matching

Home office stipend

Cell phone reimbursement

Paid time off

Parental leave

Job summary

Formic Technologies Inc. is seeking a Robotics Field Service Technician to join our Fleet Operations team in the United States. You will perform preventive maintenance, carry out corrective repairs, and represent Formic at customer facilities.

This hands-on role emphasizes safety, precise documentation, and disciplined field execution. You will collaborate with Engineering and senior field staff, travel up to 80% locally, and help ensure fleet performance and customer satisfaction across

Qualifications

• 2+ years of hands-on field service or maintenance experience supporting robotic or industrial automation systems.
• Solid troubleshooting skills across electrical, mechanical, PLC, or robotic control systems.
• Ability to read electrical schematics, wiring diagrams, and pneumatic drawings.
• Experience using CMMS platforms to track and report maintenance activity.

Responsibilities

• Execute scheduled preventive maintenance on robotic manufacturing cells following established checklists and procedures.
• Perform directed corrective maintenance and repairs as assigned by engineering, dispatch, or senior technicians.
• Respond to on-site service calls, follow structured troubleshooting steps, and elevate complex or unresolved issues to engineering.
• Provide hands-on technical support to customer operators and maintenance teams.
• Log service activity, asset updates, and spare part requirements in CMMS systems.
• Follow assigned field schedules and coordinate day-to-day logistics with customers and internal stakeholders.
• Monitor system performance using dashboards and report anomalies to engineering.
• Document service work and follow-up actions with clarity and precision.
• Flag recurring issues or failure patterns to engineering for further investigation.
• Build professional, trusted relationships with plant managers and site personnel.

Skills

Field service

Troubleshooting

Electrical schematics

CMMS

Travel 80%

Documentation

Safety compliance

Customer-facing

Job description

Formic Technologies Inc. is seeking a Robotics Field Service Technician to join our Fleet Operations team in the United States. You will perform preventive maintenance, carry out corrective repairs, and represent Formic at customer facilities.

This hands-on role emphasizes safety, precise documentation, and disciplined field execution. You will collaborate with Engineering and senior field staff, travel up to 80% locally, and help ensure fleet performance and customer satisfaction across