Robotics Field Service Leader — P&L & Growth

ABB; Auburn Hills (MI); Hybride; USD 120 000 - 170 000; Plein temps

Résumé du poste

ABB Robotics is seeking a senior service leader in Auburn Hills, MI to implement service strategy, drive growth, and manage the unit P&L. You will build sustainable customer relationships and lead both Field Managers and field technicians to deliver high‑quality service outcomes.

The role focuses on productized service offerings, expanding the service portfolio in line with global direction, and ensuring operational excellence.

Qualifications

• Bachelor's degree in Engineering or equivalent is required.
• 12+ years in maintenance, automation, and leadership roles.
• Experience leading Field Managers and field technicians.

Responsabilités

• Implements service strategy and drives service growth.
• Owns unit P&L and ensures achievement of performance targets.
• Builds and sustains customer relationships to drive growth and retention.
• Leads the service organization through collaboration with other businesses and delivers quality.

Connaissances

Leadership

Maintenance

Automation

Project management

Formation

Bachelor's degree in Engineering

Description du poste

ABB Robotics is seeking a senior service leader in Auburn Hills, MI to implement service strategy, drive growth, and manage the unit P&L. You will build sustainable customer relationships and lead both Field Managers and field technicians to deliver high‑quality service outcomes.

The role focuses on productized service offerings, expanding the service portfolio in line with global direction, and ensuring operational excellence.