Robotics Field Service Engineer - Equity, Travel & Impact

Formic; Dallas (TX); On-site; USD 40,000 - 61,000; Full time

Benefits offered by this job

Equity in Formic

Competitive commission structure

Healthcare coverage

Company 401(k)

Home office stipend

Cell phone reimbursement

15 days paid time off

Job summary

Formic is expanding its Fleet Operations Team in Dallas. The Robotics Field Service Engineer role is the front line of technical ownership across Formic’s deployed robotic cells.

You will diagnose failures, restore production, perform maintenance, and represent Formic at customer facilities. This hands-on role requires strong troubleshooting, calm execution during production interruptions, and meticulous documentation.

Qualifications

• 3+ years of hands-on field service experience supporting robotic or industrial automation systems.
• Strong troubleshooting across electrical, mechanical, PLC, or robotic control systems.
• Ability to read electrical schematics, wiring diagrams, and pneumatic drawings.
• Experience using CMMS platforms to track and report maintenance activity.

Responsibilities

• Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells.
• Respond to remote and on-site escalations, diagnose root causes, and restore systems quickly.
• Provide hands-on technical support to customer operators and maintenance teams.
• Log service activity, asset updates, and spare part requirements in CMMS.
• Coordinate field scheduling and support with customers, vendors, and internal stakeholders.
• Monitor system performance remotely using Formic dashboards and fleet tools.
• Document service work, root cause analysis, and follow-up actions with clarity and precision.
• Identify recurring failure patterns and elevate systemic risks for broader improvement.
• Build professional relationships with plant managers and site personnel.

Skills

Field service

Robotics/automation

Troubleshooting

Electrical diagrams

CMMS usage

Travel readiness

Communication skills

Technical documentation

Tools

CMMS platforms

PLC programming

Robot brand familiarity (FANUC, KUKA, Yaskawa, ABB, UR)

Job description

Formic is expanding its Fleet Operations Team in Dallas. The Robotics Field Service Engineer role is the front line of technical ownership across Formic’s deployed robotic cells.

You will diagnose failures, restore production, perform maintenance, and represent Formic at customer facilities. This hands-on role requires strong troubleshooting, calm execution during production interruptions, and meticulous documentation.