Robotics & E-Bike Service Technician - On-Site

DoorDash USA; Sunnyvale (CA); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

401(k) match

Paid parental leave

Wellness benefits

Commuter benefits match

Paid time off

Paid sick leave

Medical insurance

Dental insurance

Vision benefits

Disability insurance

Life insurance

Family-forming assistance

Mental health program

Job summary

DoorDash Labs is seeking a Service Technician to perform diagnostics, maintenance, and repair on robotic systems and electric bikes at our Sunnyvale, CA site. You will work with Senior Technicians to troubleshoot, repair, and document progress, expanding your skills over time.

This is an on-site role focused on fleet readiness and preventive maintenance. The position emphasizes hands-on repair across robotics and e-bike systems, with mentorship and growth into more complex diagnostics as you

Qualifications

• 1+ year of service work experience.
• Curiosity and an inclination for all things mechanical and repair.
• Strong communication and documentation skills.
• Prior experience in vehicle, bicycle, or fleet service (especially for electric or autonomous vehicles), robotics, or aircraft is a major plus.
• Experience with JIRA, MaintainX, and other service tools and systems is a major plus.
• Valid U.S. drivers license required and a successful completion of MVR required.

Responsibilities

• Perform standard and intermediate Service Technician tasks with growing independence, including service and upkeep of robotic systems and electric bicycles.
• Repair common faults in robotic platforms, modular components, electric bicycle drivetrains, and support vehicles using established troubleshooting procedures.
• Assist with complex or unusual faults alongside senior or lead technicians to learn advanced diagnostic methods for both robotic systems and e-bikes.
• Complete repairs on electrical systems, control units, battery packs, and hardware under guidance, with opportunities to develop toward independent advanced repairs.
• Use and interpret technical manuals, schematics, and diagnostic flowcharts to guide your work, applying these resources to both robot and electric bicycle service tasks.
• Document all diagnostic steps, repair actions, and component failures in the service management system to maintain accurate records and support fleet readiness.
• Learn from and collaborate with experienced technicians, accepting mentorship and applying feedback to improve your skills across multiple vehicle types.
• Follow preventive maintenance schedules and procedures to reduce downtime and extend the life of fleet equipment, including battery care for both robots and e-bikes.

Skills

Service experience

Mechanical aptitude

Communication skills

Documentation

Vehicle/fleet service

Driver's license

MVR readiness

Tools

JIRA

MaintainX

Job description

DoorDash Labs is seeking a Service Technician to perform diagnostics, maintenance, and repair on robotic systems and electric bikes at our Sunnyvale, CA site. You will work with Senior Technicians to troubleshoot, repair, and document progress, expanding your skills over time.

This is an on-site role focused on fleet readiness and preventive maintenance. The position emphasizes hands-on repair across robotics and e-bike systems, with mentorship and growth into more complex diagnostics as you