Robotics & E-Bike Service Technician (PM Shift)

DoorDash, Inc.; Mesa (AZ); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Premium healthcare

Wellness reimbursement

Paid parental leave

Job summary

DoorDash Labs, an independent team within DoorDash, is seeking a Service Technician to diagnose, maintain, and repair robotic systems and electric bicycles. This on-site role requires 100% in-office presence in Mesa, AZ with the PM shift (2:30 PM – 11:00 PM), five days per week and at least one weekend day.

You will start with guided repairs and grow toward independent advanced tasks, collaborating with senior technicians and mentors while documenting all steps in the service management system.

Qualifications

• 1+ year of service work experience.
• Curiosity and an inclination for all things mechanical and repair.
• Strong communication and documentation skills.
• Prior experience in vehicle, bicycle, or fleet service (especially for electric or autonomous vehicles), robotics, or aircraft is a major plus.
• Experience with JIRA, MaintainX, and other service tools and systems is a major plus.
• Valid U.S. drivers license required and a successful completion of MVR required.

Responsibilities

• Perform standard and intermediate Service Technician tasks with growing independence, including service and upkeep of robotic systems and electric bicycles.
• Repair common faults in robotic platforms, modular components, electric bicycle drivetrains, and support vehicles using established troubleshooting procedures.
• Assist with complex or unusual faults alongside senior or lead technicians to learn advanced diagnostic methods for both robotic systems and e-bikes.
• Complete repairs on electrical systems, control units, battery packs, and hardware under guidance, with opportunities to develop toward independent advanced repairs.
• Use and interpret technical manuals, schematics, and diagnostic flowcharts to guide your work, applying these resources to both robot and electric bicycle service tasks.
• Document all diagnostic steps, repair actions, and component failures in the service management system to maintain accurate records and support fleet readiness.
• Learn from and collaborate with experienced technicians, accepting mentorship and applying feedback to improve your skills across multiple vehicle types.
• Follow preventive maintenance schedules and procedures to reduce downtime and extend the life of fleet equipment, including battery care for both robots and e-bikes.

Skills

Service tech experience

Mechanical aptitude

Documentation skills

Driver's license

Tools

JIRA

MaintainX

Job description

DoorDash Labs, an independent team within DoorDash, is seeking a Service Technician to diagnose, maintain, and repair robotic systems and electric bicycles. This on-site role requires 100% in-office presence in Mesa, AZ with the PM shift (2:30 PM – 11:00 PM), five days per week and at least one weekend day.

You will start with guided repairs and grow toward independent advanced tasks, collaborating with senior technicians and mentors while documenting all steps in the service management system.