On-Site Robotics & E-Bike Technician — PM Shift

DoorDash USA; Mesa (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

DoorDash Labs in Mesa, AZ is seeking a hands-on Service Technician to diagnose, repair, and maintain robotic systems and electric bicycles across our fleet. You will work 100% in-office on the PM shift (2:30 PM – 11:00 PM), collaborating with Senior Technicians to expand your troubleshooting skills and take on increasingly complex tasks.

We expect 1+ year of service experience, a passion for mechanics, and strong documentation skills. A valid US driver's license with clean MVR is required.

Qualifications

• 1+ year of service work experience.
• Curiosity and an inclination for all things mechanical and repair.
• Strong communication and documentation skills.
• Prior experience in vehicle, bicycle, or fleet service, robotics, or aircraft is a major plus.
• Valid U.S. driver's license and MVR clearance.

Responsibilities

• Perform standard and intermediate Service Technician tasks with growing independence, including service and upkeep of robotic systems and electric bicycles.
• Repair common faults in robotic platforms, modular components, electric bicycle drivetrains, and support vehicles using established troubleshooting procedures.
• Assist with complex or unusual faults alongside senior or lead technicians to learn advanced diagnostic methods for both robotic systems and e-bikes.
• Complete repairs on electrical systems, control units, battery packs, and hardware under guidance, with opportunities to develop toward independent advanced repairs.
• Use and interpret technical manuals, schematics, and diagnostic flowcharts to guide your work, applying these resources to both robot and electric bicycle service tasks.
• Document all diagnostic steps, repair actions, and component failures in the service management system to maintain accurate records and support fleet readiness.
• Learn from and collaborate with experienced technicians, accepting mentorship and applying feedback to improve your skills across multiple vehicle types.
• Follow preventive maintenance schedules and procedures to reduce downtime and extend the life of fleet equipment, including battery care for both robots and e-bikes.

Skills

Service experience

Curiosity

Communication

Documentation

Tools

JIRA

MaintainX

Job description

DoorDash Labs in Mesa, AZ is seeking a hands-on Service Technician to diagnose, repair, and maintain robotic systems and electric bicycles across our fleet. You will work 100% in-office on the PM shift (2:30 PM – 11:00 PM), collaborating with Senior Technicians to expand your troubleshooting skills and take on increasingly complex tasks.

We expect 1+ year of service experience, a passion for mechanics, and strong documentation skills. A valid US driver's license with clean MVR is required.