Robotics Diagnostic Specialist – Advanced Systems (Onsite)

Intuitive; Sunnyvale (CA); On-site; USD 50,971 - 81,278; Full time

Job summary

Intuitive Surgical, Inc. is seeking an Advanced Technical Diagnostic Specialist in Sunnyvale, CA for an evening shift.

This fully onsite role focuses on supporting service readiness for new products and transferring them to sustaining teams, working with engineering during assembly, documentation, and testing of new processes. The position requires strong electromechanical troubleshooting, experience with test equipment, GMP/GDP knowledge, and ERP systems.

Qualifications

• 6–8 years of technical experience.
• Proven ability to identify, troubleshoot, and propose solutions to electromechanical failure modes.
• Effective use of troubleshooting and measurement equipment like oscilloscopes, multi-meters, function generators, test platforms.
• Familiarity with GMP, GDP, and Quality Systems Regulations.
• Familiarity with Six-Sigma methods and ability to apply LEAN concepts.
• Experience with ERP systems (Agile, SAP, e.g.).
• Excellent communication and technical documentation skills.
• Self-starter and motivated to work in a fast paced and dynamic environment.
• Proficient in MS Word, Excel, PowerPoint, and Outlook.
• Ability to travel up to 10% of the time.

Responsibilities

• Enterprise subject matter expert capable of solving highly complex technical issues and influencing organizational practices.
• Return Material Authorization (RMA) line support for FA, Repair, and Final Test of products.
• Use hand tools to disassemble, assemble, and repair mechanical and electrical components.
• Provide process feedback to the engineering, service, and training teams.
• Assist with continuous improvement and update of Service RMA procedures.
• Support qualification process for equipment, fixtures, and tooling.
• Support training of Service Operations Technicians within mechanical and electronic assemblies.
• Maintain 6S standards in assigned work areas.
• Other duties as assigned by management/supervisors.

Skills

Technical troubleshooting

Oscilloscopes and multimeters

Electromechanical repair

Communication skills

Documentation

MS Office

Travel up to 10%

Education

Associate's Degree in Engineering

Bachelor's Degree in Engineering

Tools

ERP systems (Agile, SAP)

Six Sigma knowledge

CAD software

Job description

Intuitive Surgical, Inc. is seeking an Advanced Technical Diagnostic Specialist in Sunnyvale, CA for an evening shift.

This fully onsite role focuses on supporting service readiness for new products and transferring them to sustaining teams, working with engineering during assembly, documentation, and testing of new processes. The position requires strong electromechanical troubleshooting, experience with test equipment, GMP/GDP knowledge, and ERP systems.