Robotics-Assisted Joint Replacement Clinical Specialist

Stryker Group; Seattle (WA); On-site; USD 80,000 - 96,000; Full time

Job summary

Stryker is seeking a Clinical Specialist for Joint Replacement to help improve orthopedic surgeries worldwide, focusing on training surgeons to use the Mako robotic-arm assisted system and ensuring precise implant placement.

You will support day-to-day account coordination, manage inventory and instruments, document surgical events, and provide prompt, effective technical support including on-call coverage.

Qualifications

• 4-year degree or equivalent
• Demonstrated aptitude in technical skills
• Experience with ERP software, Office Suite, and record management procedures

Responsibilities

• Train surgeons and operating room staff in the operation of the company's robotic arm applications, ensuring ideal placement and precision.
• Learn software for pre-operative CT scans and assist surgeons with implant planning, sizing, and positioning.
• Shadow and support daily account coordination, manage inventory, instrumentation, and complete total case preparation.
• Document and report surgery support and educational events, providing feedback to improve products, documentation, and methodologies.
• Maintain and control locally consigned equipment, instruments, implant, and disposables inventories.
• Build foundational relationships with customers through active participation in account management and support.
• Provide prompt and accurate complaint reports in compliance with quality system requirements.
• On-call duties, including evenings, weekends, and holidays, as determined by territory needs, to address urgent technical needs and ensure continuous customer support.
• Assist in product demonstrations and lab logistics.
• Solve product problems for customers promptly and efficiently.

Job description

Stryker is seeking a Clinical Specialist for Joint Replacement to help improve orthopedic surgeries worldwide, focusing on training surgeons to use the Mako robotic-arm assisted system and ensuring precise implant placement.

You will support day-to-day account coordination, manage inventory and instruments, document surgical events, and provide prompt, effective technical support including on-call coverage.