Roadside Rescue Technician – $2.5K Sign-On, $24–$27/hr

AAA NORTHEAST; New York (NY); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health coverage

Retirement 6% 401(k) match

Paid time off

Job summary

AAA Northeast is seeking a Roadside Service Tech I-Tow to deliver safe, best-in-class roadside solutions for members with a focus on timely responses and high satisfaction. The role includes minor mechanical tasks, battery boosts, and occasional towing to repair facilities.

You will educate members on AAA services and promote additional offerings, while adhering to safety and company policies. The position includes a competitive hourly wage, sign-on bonus eligibility, shift differentials, and

Qualifications

• High School Diploma or GED required.
• At least 21 years of age.
• Post-secondary training in automotive mechanics and familiarity of electrical troubleshooting preferred.
• Active and valid driver’s license issued by only one state or jurisdiction required.
• Satisfactorily pass a motor vehicle record check during pre-hire screening and periodically during employment.

Responsibilities

• Accepts calls and responds to Dispatch or members with ETA to destination, assesses safety of the scene on arrival, and ensures member safety and vehicle safety.
• Provides efficient minor mechanical assistance and towing service when required, including battery boosts and following safety procedures.
• Maintains service vehicle and equipment in safe condition, inventories tools, and adheres to traffic and safety rules while representing the AAA brand.
• Promotes AAA products and services and coordinates with Dispatch to guide Members to destinations or arrange additional services.
• Works independently with flexible shifts to cover a 24/7 operation and may support multiple fleet locations as needed.
• Ensures proper securing points and safe handling of vehicles in tow, and performs related duties as assigned.

Job description

AAA Northeast is seeking a Roadside Service Tech I-Tow to deliver safe, best-in-class roadside solutions for members with a focus on timely responses and high satisfaction. The role includes minor mechanical tasks, battery boosts, and occasional towing to repair facilities.

You will educate members on AAA services and promote additional offerings, while adhering to safety and company policies. The position includes a competitive hourly wage, sign-on bonus eligibility, shift differentials, and