Flatbed Roadside Technician — Battery & Towing Expert

AAA Northeast; Peabody (MA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health Coverage

401(k) match

Paid Time Off

Tuition Reimbursement

Wellness Incentives

Job summary

AAA Northeast seeks a Roadside Service Tech (Flatbed) to respond to member requests with safety as a priority. The role involves minor mechanical work, possible towing, and promoting AAA services in a fast-paced environment.

Expect a pay range of $24.00–$27.00 per hour with potential bonuses and incentives. Overnight and weekend differentials apply; 24/7 operation coverage is required.

Qualifications

• High School Diploma or GED required.
• Post-secondary training in automotive mechanics and electrical troubleshooting.
• Active and valid driver’s license from a single state or jurisdiction required.
• DOT card pre-hire and during employment per policy.
• Satisfactorily pass motor vehicle record checks.

Responsibilities

• Respond to member requests within ETA and assess safety on arrival.
• Provide minor mechanical assistance and safe towing when needed.
• Promote AAA products and services to members.
• Maintain service vehicle, tools, and inventory in good working order.
• Operate in the field with safety procedures and staff coordination.
• Assist with securing vehicles and ensuring member safety in changing conditions.

Education

High School Diploma or GED

Automotive mechanics training

Electrical troubleshooting familiarity

Valid driver's license (state-specific)

DOT card pre-hire

Motor Vehicle Record check clearance

Job description

AAA Northeast seeks a Roadside Service Tech (Flatbed) to respond to member requests with safety as a priority. The role involves minor mechanical work, possible towing, and promoting AAA services in a fast-paced environment.

Expect a pay range of $24.00–$27.00 per hour with potential bonuses and incentives. Overnight and weekend differentials apply; 24/7 operation coverage is required.