Roadside Repair & Maintenance Coordinator

J.B. Hunt Transport, Inc.; Lowell (AR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Short-term and long-term disability

Job summary

J.B. Hunt Transport, Inc. is seeking a Road Maintenance Coordinator in Lowell, AR to respond to breakdown calls and coordinate timely repairs with drivers and approved vendors.

The role emphasizes safe, cost-effective decisions to maximize equipment utilization under direct supervision. Responsibilities include assisting with repairs, selecting nearby vendors, and ensuring rapid issue resolution while controlling repair expenditures above $500.

Qualifications

• High school diploma or GED; up to 1 year related experience.
• Equivalent combination of education and experience.
• Automotive/diesel mechanic knowledge preferred.
• Ability to adapt to dynamic work environment and shifting priorities.
• Accurate information processing and communication skills.
• Strong relationship-building with personnel, customers and vendors.

Responsibilities

• Answer incoming calls from drivers or owners/operators and route to proper facilities or vendors for repairs.
• Provide follow-up to ensure timely problem resolution.
• Maintain contact with drivers and vendors and update operations on status.
• Locate vendors near breakdowns to minimize wait time and cost; obtain approval for >$500 repairs.
• Resolve tire and equipment issues related to breakdowns and roadside service to maximize utilization.

Job description

J.B. Hunt Transport, Inc. is seeking a Road Maintenance Coordinator in Lowell, AR to respond to breakdown calls and coordinate timely repairs with drivers and approved vendors.

The role emphasizes safe, cost-effective decisions to maximize equipment utilization under direct supervision. Responsibilities include assisting with repairs, selecting nearby vendors, and ensuring rapid issue resolution while controlling repair expenditures above $500.