Logistics Dispatcher: Proactive Driver Support

J.B. Hunt; Lowell (AR); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Disability coverage

Paid time off

Paid maternity leave

Paid parental leave

Paid holidays

Job summary

J.B. Hunt Transport, Inc. in Lowell, Arkansas seeks a Dispatcher to coordinate loads and resolve issues for company drivers and contracted carriers.

The role requires proactive communication with internal and external customers to protect pickup and delivery schedules, maintain detention records, and promote a professional workplace in a fast-paced setting. The position emphasizes safety culture, DOT compliance, and collaboration with fleet maintenance to ensure vehicle readiness while

Qualifications

• High School Diploma or GED required, with up to 1 year of related experience.
• Strong communication and collaboration abilities with drivers and internal teams.
• Ability to adapt to shifting priorities in a fast-paced dispatch environment.

Responsibilities

• Monitor loads assigned to drivers, resolving issues affecting pickup/delivery times.
• Proactively communicate with customers about route changes, delays, or problems.
• Maintain documentation of driver detention time for accurate pay.
• Support safety culture through daily messages and driver briefings.
• Coordinate with fleet maintenance to ensure vehicle readiness and reliability.
• Communicate professionally with drivers via phone and system messages.

Skills

Effective communication

Customer service

Team collaboration

Adaptability

Education

GED/High School Diploma

Job description

J.B. Hunt Transport, Inc. in Lowell, Arkansas seeks a Dispatcher to coordinate loads and resolve issues for company drivers and contracted carriers.

The role requires proactive communication with internal and external customers to protect pickup and delivery schedules, maintain detention records, and promote a professional workplace in a fast-paced setting. The position emphasizes safety culture, DOT compliance, and collaboration with fleet maintenance to ensure vehicle readiness while