Road Maintenance Coordinator

J.B. Hunt Transport Services, Inc.; Lowell (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Disability coverage

Paid time off

Paid maternity leave

Paid parental leave

Paid holidays

Job summary

J.B. Hunt Transport, Inc. is seeking a Road Maintenance Coordinator to answer breakdown calls, coordinate repairs with drivers and approved vendors, and drive timely, cost-effective fixes.

The role emphasizes safe decision-making and close supervision for repair expenditures over $500. A strong preference exists for automotive/diesel knowledge and reliable vendor management. The position is full time in Lowell, AR, with duties including maintaining communication with drivers and operations staff

Qualifications

• High school diploma or GED required; up to 1 year of related experience or equivalent training.
• Strong communication and adaptability skills preferred; ability to work in a dynamic environment.
• Proficient in Microsoft Office (PowerPoint, Excel, Outlook) and basic computer skills.

Responsibilities

• Answer incoming breakdown calls and route to repair vendors or facilities.
• Follow up to ensure issues are resolved promptly and updates provided to Operations.
• Coordinate with drivers and vendors to minimize downtime and control costs.
• Identify nearest competent vendor to reduce wait times and ensure quality repairs.
• Support tire and equipment issue resolution to maximize utilization and safety.

Skills

Adaptability

Communication

Time management

Teamwork

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Title

Road Maintenance Coordinator

Department

Production & Skilled Trades

Country

United States of America

State/Province

Arkansas

City

Lowell

Full/Part Time

Full time

Job Summary

Under direct supervision, the position is responsible for answering incoming breakdown calls and resolving equipment issues with our drivers and vendors. The incumbent is required to make safe, cost effective decisions to facilitate quick repairs in order to maximize equipment utilization. Must receive management approval for repair expenditures exceeding $500.00.

Job Description

Key Responsibilities

• Assist company drivers or leased owner-operators with vehicle repairs, tires, fuel, advances and repair instructions by promptly answering incoming calls, gathering necessary information and routing them to company facilities or to an approved vendor for equipment repairs
• Provide follow up to ensure problems have been handled in a timely manner
• Maintain contact with the driver and vendors to ensure the repairs will be completed quickly and update Operations personnel as to equipment status
• Locate the appropriate vendor closest to the breakdown to ensure minimum wait time, competitive pricing, and quality repairs to minimize cost; must receive management approval for repair expenditures exceeding $500.00
• Quickly resolve tire and equipment issues related to breakdown, repair, and roadside assistance to ensure quality and safety of repairs, minimize cost, and maximize equipment utilization

Qualifications

Minimum Qualifications

High school diploma or GED equivalent with up to 1 year of related experience and/or training OR equivalent combination of education and experience

Preferred Qualifications

• Automotive and/or diesel mechanic knowledge
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
• Ability to process information with high levels of accuracy
• Ability to establish and maintain effective relationships with personnel, customers and vendors
• Ability to use time and resources efficiently and effectively
• Ability to work both individually and as a team
• Proficient computer skills, including Microsoft Office suite (PowerPoint, Excel, Outlook, etc.)
• Ability to meet or exceed customer needs and expectations to provide excellent service

This position is not eligible for employment-based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits

• medical benefit
• dental benefit
• vision benefit
• 401(k) retirement plan
• life insurance
• short-term and long-term disability coverage
• paid time off commensurate with tenure (includes vacation and sick time)
• six weeks of paid maternity leave along with two weeks of paid parental leave
• six paid holidays annually.

Education

GED (Required), High School (Required)

Work Experience

Transportation/Logistics

Job Opening ID

00639100 Road Maintenance Coordinator (Open)

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.