Roadside Event Specialist II — Impact & Service Leader

Cox; Phoenix (AZ); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Competitive salary and bonus plans

Comprehensive healthcare

Generous 401(k) with company match

Professional development opportunities

Parental leave and fertility coverage

Job summary

Cox Automotive Fleet is seeking a detail-oriented Roadside Event Specialist II to support major events and campaigns, ensuring smooth flow of open events and top-tier service for customers. You will coordinate with drivers, service providers, and customers to manage maintenance and repairs, emphasizing timely responses and accurate estimates.

Ideal candidates bring 3 years in logistics or related fields, a High School Diploma or GED, and strong Microsoft Office skills to enable efficient data

Qualifications

• High school diploma or GED is required.
• 3 years of experience in logistics, transportation, or automotive-related fields.
• Strong communication and multitasking abilities are essential for this role.

Responsibilities

• Manage day-to-day operations of major events, including high-value repair approvals and complex situations.
• Ensure timely response to repairs and adherence to customer instructions for equipment.
• Verify estimates are accurate and communicated clearly with service providers and customers.
• Maintain effective communication with customers, drivers, service providers, and team members.
• Ensure compliance with customer protocols and proper billing practices.

Skills

Communication skills

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Cox Automotive Fleet is seeking a detail-oriented Roadside Event Specialist II to support major events and campaigns, ensuring smooth flow of open events and top-tier service for customers. You will coordinate with drivers, service providers, and customers to manage maintenance and repairs, emphasizing timely responses and accurate estimates.

Ideal candidates bring 3 years in logistics or related fields, a High School Diploma or GED, and strong Microsoft Office skills to enable efficient data