Roadside Assistance Pro & Tow Driver - Flexible Schedule

ACS Auto Club Services, Inc.; Tallahassee (FL); Presencial; USD 24.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign-on bonus

Quarterly perfect attendance bonus

Fully paid training

AAA membership

Descripción de la vacante

ACS Auto Club Services, Inc. is seeking a Service Vehicle Operator to provide roadside assistance on-site in Tallahassee, FL. You will respond to calls, perform jump-starts, tire changes, lockouts, and towing when needed, while staying safety-focused and professional.

Must have a valid driver's license, pass DOT and background checks, and be able to work a flexible schedule including evenings and weekends. The role offers hourly pay, overtime, shift differentials, a $1,000 sign-on bonus, paid

Formación

• Required High school diploma or GED.
• Valid state driver's license with minimal driving infractions/incidents.
• Must successfully pass drug screening, motor vehicle record review, criminal background check, and DOT physical examination. (pre-employment and ongoing).
• Strong customer service skills with the ability to communicate effectively and professionally.
• Ability to work independently and make sound decisions in the field.
• Comfortable using GPS, mobile technology, tablets, and electronic applications.
• Ability to lift and move items weighing up to 75 pounds.
• Ability to read and interpret roadside service procedures and member benefits.
• Basic math and recordkeeping skills.
• Ability to successfully complete AAA training programs.
• Commitment to safety and teamwork.
• If employed in Illinois, possession of a valid Illinois C-NonCDL driver’s license is required.
• If employed in Indiana, possession of a valid Illinois For Hire Endorsement is required.

Responsabilidades

• Respond to roadside assistance requests from AAA members using a tow truck or service vehicle.
• Provide emergency roadside services, including tire changes, fuel delivery, battery testing and installation, jump starts, lockout assistance, and minor mechanical adjustments.
• Safely tow disabled vehicles following established procedures and towing guidelines.
• Verify AAA membership and deliver outstanding customer service during every interaction.
• Complete pre-trip and post-trip DOT inspections and report vehicle maintenance concerns.
• Maintain a clean and professional service vehicle.
• Utilize tablets and electronic devices to manage calls, update service requests, and access towing procedures.
• Accurately document daily activities, service calls, vehicle logs, and receipts.
• Maintain DOT certification and an acceptable driving record.
• Achieve goals related to member satisfaction, safety, productivity, and battery services.
• Support community and special AAA events as needed.

Conocimientos

Customer service

Effective communication

Independent work

Safety awareness

Problem solving

Educación

High school diploma or GED

Herramientas

GPS

Tablets

Mobile tech

Descripción del empleo

ACS Auto Club Services, Inc. is seeking a Service Vehicle Operator to provide roadside assistance on-site in Tallahassee, FL. You will respond to calls, perform jump-starts, tire changes, lockouts, and towing when needed, while staying safety-focused and professional.

Must have a valid driver's license, pass DOT and background checks, and be able to work a flexible schedule including evenings and weekends. The role offers hourly pay, overtime, shift differentials, a $1,000 sign-on bonus, paid