Road Operations Supervisor | CDL Required | Benefits

WeDriveU; California (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Exceptional Medical, Dental, Vision, &

Life Insurance

Job summary

WeDriveU is seeking a Road Supervisor to oversee field operations and ensure service runs efficiently. The role reports to the General Manager and coordinates between operations and drivers to maintain safety and on-time performance.

This front-line leadership role emphasizes coaching, policy adherence, and effective communication with customers and staff. Open availability and CDL with Passenger Endorsement are required.

Qualifications

• Ability to multitask and pay extreme attention to detail.
• Self-motivated with the ability to prioritize and problem solve.
• Knowledge of Microsoft Office Suite with intermediate to advanced excel skills.
• Outstanding interpersonal and communication skills
• Excellent customer service skills
• Able to lift 25+ pounds, climb stairs, and be on your feet for an extended period.

Responsibilities

• Supervises day-to-day activities of operators to ensure compliance with operational requirements for safe bus operations including compliance with corporate safety training processes and practices
• Provides support, advice and guidance to operators in responding to a variety of issues (e.g. customer complaints, bus and/or worker safety, time-off requests), assessing situations and determining appropriate course of action (e.g. additional training, counseling) to prevent further occurrences in the future
• Ensures a positive work environment for operators by providing coaching, mentoring and non-safety related training to promote high employee motivation and morale and commitment to company values and excellence in customer service
• Monitors on-time performance
• Prepares and submits required reports in a timely manner
• Supervises compliance with Company policies and/or processes by action and speech; discusses any breech of policy and procedure noted with Operations Manager
• Collects and audits employee DVIs
• Evaluates the performance of all direct-report personnel on a regular basis according to company policy
• Administers appropriate employee discipline as necessary

Skills

Multitasking

Attention to detail

Problem solving

Microsoft Excel

Interpersonal communication

Customer service

Physical stamina

Education

Commercial Driver’s License with Passenger Endorsement

Tools

Microsoft Office Suite

Job description

WeDriveU is seeking a Road Supervisor to oversee field operations and ensure service runs efficiently. The role reports to the General Manager and coordinates between operations and drivers to maintain safety and on-time performance.

This front-line leadership role emphasizes coaching, policy adherence, and effective communication with customers and staff. Open availability and CDL with Passenger Endorsement are required.