RN - Referral & Admissions Coordinator

University Behavioral Health of Denton; Denton, Northern (TX, KY); Hybrid; USD 42,000 - 68,000; Full time

Benefits offered by this job

Challenging work

Competitive compensation

Medical, dental, vision plans

401K with company match

SoFi student loan program

Tuition savings for nursing education

Career development opportunities

Pet Insurance

Benefits website

Job summary

University Behavioral Health of Denton is seeking a referrals coordinator to process inquiries and transfer requests, serving as a liaison to physicians, staff, and referral sources. You will enter data, manage e-fax applications, and ensure timely processing of referrals in a fast-paced behavioral health environment.

Responsibilities include collaborating with stakeholders, maintaining accurate medical records, and adhering to EMTALA regulations while supporting bed management and admissions

Qualifications

• Excellent customer service and communication skills (verbal and written).
• Ability to prioritize; work well under periods of high stress and pressure.
• Ability to multi-task and demonstrate critical thinking skills.
• Thorough knowledge of psychiatric services and medical capabilities provided by the hospital.
• Ability to work flexible hours.
• Requires knowledge of computers and ability to utilize Department specific electronic applications; and accurate data entry skills.

Responsibilities

• Collaborate with Business Development regarding referral source related needs.
• Collaborates with referral sources, families, physicians, agencies, and other callers to ensure requests for transfer and admission are managed effectively.
• Ability to effectively address at risk, emotionally disturbed or in crisis potential patients and individuals effectively via telephone.
• Ensure all referral patient medical record information is completed and nursing and clinical staff are adequately apprised of the patient’s condition/history.
• Working knowledge of Involuntary process and procedure.
• Knowledgeable and complies with all EMTALA regulations
• Enter all call data into facility database
• Effectively manage facility’s e-fax application(s) to disposition incoming referrals in a timely manner
• Able to use facility’s electronic bedboard for bed management purposes.

Skills

Customer service

Communication skills

Multi-tasking

Critical thinking

Data entry

EMR software

Education

RN licensure in Texas

Bachelor's degree preferred

Tools

EMR software

Job description

University Behavioral Health of Denton is seeking a referrals coordinator to process inquiries and transfer requests, serving as a liaison to physicians, staff, and referral sources. You will enter data, manage e-fax applications, and ensure timely processing of referrals in a fast-paced behavioral health environment.

Responsibilities include collaborating with stakeholders, maintaining accurate medical records, and adhering to EMTALA regulations while supporting bed management and admissions