RN Patient Journey Lead — Remote

Partner Company; United States; Remote; USD 80.000 - 110.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits including med/d

Remote-first work environment

Zusammenfassung

Partner Company in the United States is seeking a motivated Registered Nurse to coordinate patient journey processes and act as a navigator for medication access and affordability challenges.

The role includes monitoring performance against SLAs/KPIs, auditing processes, ensuring SOP compliance, and collaborating with stakeholders to drive corrective actions in a remote-first environment.

Qualifikationen

• Active RN license required.
• Strong analytical and problem-solving abilities.
• Proficient in Excel, PowerPoint, Word and communication skills.

Aufgaben

• Coordinate patient journey processes and ensure timely progression through high-volume patient support programs.
• Serve as a patient advocate and navigator for medication access and affordability challenges.
• Monitor operational performance and SLAs/KPIs, providing reporting and insights to leadership and clients.
• Evaluate and improve operational processes, conduct audits, and ensure compliance with SOPs.
• Identify trends and coordinate with stakeholders to implement effective corrective actions.

Kenntnisse

RN license

Analytical thinking

Communication skills

Tools

Microsoft Excel

PowerPoint

Word

Jobbeschreibung

Partner Company in the United States is seeking a motivated Registered Nurse to coordinate patient journey processes and act as a navigator for medication access and affordability challenges.

The role includes monitoring performance against SLAs/KPIs, auditing processes, ensuring SOP compliance, and collaborating with stakeholders to drive corrective actions in a remote-first environment.