Patient Journey Lead - RN (Fully Remote)

Partner Company; United States; Remote; USD 80.000 - 110.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits including med/d

Remote-first work environment

Zusammenfassung

Partner Company in the United States is seeking a motivated Registered Nurse to coordinate patient journey processes and act as a navigator for medication access and affordability challenges.

The role includes monitoring performance against SLAs/KPIs, auditing processes, ensuring SOP compliance, and collaborating with stakeholders to drive corrective actions in a remote-first environment.

Qualifikationen

• Active RN license required.
• Strong analytical and problem-solving abilities.
• Proficient in Excel, PowerPoint, Word and communication skills.

Aufgaben

• Coordinate patient journey processes and ensure timely progression through high-volume patient support programs.
• Serve as a patient advocate and navigator for medication access and affordability challenges.
• Monitor operational performance and SLAs/KPIs, providing reporting and insights to leadership and clients.
• Evaluate and improve operational processes, conduct audits, and ensure compliance with SOPs.
• Identify trends and coordinate with stakeholders to implement effective corrective actions.

Kenntnisse

RN license

Analytical thinking

Communication skills

Tools

Microsoft Excel

PowerPoint

Word

Jobbeschreibung

• Coordinate patient journey processes and ensure timely progression through high-volume patient support programs.
• Serve as a patient advocate and navigator for medication access and affordability challenges.

Key Responsibilities:

• Monitor operational performance and SLAs/KPIs, providing reporting and insights to leadership and clients.
• Evaluate and improve operational processes, conduct audits, and ensure compliance with SOPs.
• Identify trends and coordinate with stakeholders to implement effective corrective actions.

Qualifications:

• Active Registered Nurse (RN) license with strong analytical and problem-solving skills.
• Proficiency in Microsoft Office, especially Excel, PowerPoint, and Word, with excellent communication.

We Offer:

• Comprehensive benefits including medical, dental, vision, 401(k) match, and PTO.
• A remote-first work environment within the US with opportunities for professional development.

Partner Company

This company coordinates patient support programs to ensure timely access to essential medications. They offer a collaborative, remote-first culture that values patient advocacy, innovation, and professional growth.