RN Case Manager: Patient Advocate & Care Coordinator

SmartRecruiters, Inc.; Southfield (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Henry Ford Health is seeking a dedicated Case Manager to join our patient-centered care teams. You will lead identification, assessment, planning, facilitation, care coordination, evaluation, and advocacy to meet patients' health needs while ensuring safe transitions and cost-effective care solutions.

You will collaborate with internal and external stakeholders, applying CMS guidelines and social determinants of health to deliver person-centered care that improves outcomes and supports families

Qualifications

• Bachelor's degree in Nursing or Master's degree in Social Work.
• Minimum three (3) years of clinical experience.
• Excellent customer service and interpersonal skills with the ability to interact with internal and external customers at all organizational levels.
• Strong problem-solving, analytical, and decision-making skills.
• Strong computer skills and technical knowledge.
• Knowledge of Medicare and Medicaid regulations and case management principles.
• Knowledge of social determinants of health and their impact on patient wellbeing.

Responsibilities

• Coordinate discharge planning to ensure safe transitions to next level of care (home health, rehab, or community services).
• Identify, assess, plan, facilitate, and advocate for patient care needs across the care continuum.
• Collaborate with internal and external stakeholders to manage complex patient cases.
• Apply case management principles and clinical guidelines to improve health outcomes.
• Navigate healthcare systems to connect patients with community resources.

Skills

Customer service

Interpersonal skills

Problem-solving

Analytical skills

Decision-making

Computer skills

Education

Bachelor's degree in Nursing or Master's degree in Social Work

Minimum 3 years of clinical experience

Job description

Henry Ford Health is seeking a dedicated Case Manager to join our patient-centered care teams. You will lead identification, assessment, planning, facilitation, care coordination, evaluation, and advocacy to meet patients' health needs while ensuring safe transitions and cost-effective care solutions.

You will collaborate with internal and external stakeholders, applying CMS guidelines and social determinants of health to deliver person-centered care that improves outcomes and supports families