RN Care Navigator & Patient Advocate (Hybrid)

Transcarent; United States; Hybrid; USD 65,000 - 85,000; Full time

Job summary

Transcarent is seeking a Registered Nurse I to serve as a trusted resource for members, providing clinical expertise in triage, navigation, and advocacy. You will assess health concerns, prioritize needs, and offer evidence-based guidance while addressing disparities for marginalized populations.

In this hybrid role, you will collaborate with care teams, navigate benefit offerings, and refer to programs such as telemedicine and care management.

Qualifications

• Bachelor's degree in nursing (BSN) or equivalent.
• Active, unrestricted RN license; Compact (NLC) license.
• Minimum of 3 years of direct patient care experience.
• Ability to support Behavioral Health needs as required.
• Strong clinical acumen, critical thinking, and communication skills.
• Technological fluency, including the ability to navigate multiple systems simultaneously.
• Hybrid work expectations near a Transcarent office; occasional travel for remote employees.

Responsibilities

• Educate members to navigate the healthcare system and connect to clinical programs.
• Perform telephonic, holistic clinical assessments to identify needs.
• Educate and refer to internal programs and trusted partnerships.
• Prepare members for events by explaining procedures and options.
• Maintain follow-up to ensure members are informed and cared for.
• Ensure HIPAA-compliant, real-time documentation of assessments and outcomes.

Skills

Clinical triage

Care coordination

Communication skills

HIPAA compliance

Behavioral health

Education

BSN degree

Tools

EHR systems

Job description

Transcarent is seeking a Registered Nurse I to serve as a trusted resource for members, providing clinical expertise in triage, navigation, and advocacy. You will assess health concerns, prioritize needs, and offer evidence-based guidance while addressing disparities for marginalized populations.

In this hybrid role, you will collaborate with care teams, navigate benefit offerings, and refer to programs such as telemedicine and care management.