RN Care Navigator: Triage, Care Coordination & Advocacy

HeartlandHealth; Lawrence (KS); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Heartland Community Health Center is seeking a Nurse Care Navigator to support clinical triage, care coordination, and patient navigation within Family Medicine. You will assess symptoms, determine urgency, and coordinate timely follow-up with the care team.

The role emphasizes patient education, transitions of care, and documentation in the electronic health record to improve access and health outcomes. Strong collaboration with providers and pharmacy is essential.

Formación

• Current, unencumbered Kansas RN license or valid multistate privilege authorizing practice in Kansas.
• Current Basic Life Support (BLS) certification.
• Knowledge of the Kansas Nurse Practice Act, ambulatory nursing standards, clinical assessment, triage, and documentation.
• Ability to serve pediatric, adolescent, and adult populations as appropriate to assignment.
• Ambulatory care experience preferred; demonstrated competence in required clinical procedures and EHR use.

Responsabilidades

• Provides telephone, electronic, and in-person clinical triage for Family Medicine patients using established protocols and nursing judgment.
• Assesses patient symptoms, health concerns, relevant medical history, and clinical information to determine the appropriate level and urgency of care.
• Identifies clinical concerns requiring provider consultation, same-day appointments, urgent evaluation, emergency services, or other interventions.
• Coordinates with Family Medicine providers and the care team to ensure timely responses to patient questions, symptoms, and concerns.
• Provides nursing guidance, patient education, and self-care recommendations within the RN’s scope of practice and protocols.
• Documents assessments, clinical decisions, interventions, communications, and follow-up plans accurately in the electronic health record.

Conocimientos

Care coordination

Clinical triage

Patient education

EHR documentation

Educación

Kansas RN license

BLS certification

Herramientas

EHR systems

Descripción del empleo

Heartland Community Health Center is seeking a Nurse Care Navigator to support clinical triage, care coordination, and patient navigation within Family Medicine. You will assess symptoms, determine urgency, and coordinate timely follow-up with the care team.

The role emphasizes patient education, transitions of care, and documentation in the electronic health record to improve access and health outcomes. Strong collaboration with providers and pharmacy is essential.