Remote RN Care Navigator & Clinical Advisor

Jobtome; St. Louis (MO); Remote; USD 60,000 - 107,000; Full time

Benefits offered by this job

Remote work from anywhere in the U.S.

Comprehensive benefits package

401(k) contributions

Employee stock purchase plan

Job summary

UnitedHealthcare is seeking an experienced registered nurse to join a remote, national program focused on guidance and education for members across the continuum of care. You will leverage clinical expertise to support members and coordinate care with internal teams.

The role emphasizes compassionate customer service, strong nursing judgment, and the ability to work independently in a fast-paced environment while adhering to telecommuter policies.

Qualifications

• Active RN license valid in the U.S.
• 4+ years acute nursing experience
• 2+ years case management experience
• Med-surg/critical care and/or ER experience
• Basic computer proficiency (MS Word, Outlook)

Responsibilities

• Serve as resource to members with health questions and address inquiries
• Own issues to resolution in real time or with timely follow-up
• Document interactions across databases during calls
• Educate members in healthcare decision making
• Collaborate to improve service model performance
• Assist with development and implementation of department policies
• Adapt quickly in a fast-paced environment

Skills

Verbal communication

Written communication

Customer service

Team player

Independent worker

Education

Bachelor's degree in Nursing

CCM certification

Tools

MS Word

Outlook

Job description

UnitedHealthcare is seeking an experienced registered nurse to join a remote, national program focused on guidance and education for members across the continuum of care. You will leverage clinical expertise to support members and coordinate care with internal teams.

The role emphasizes compassionate customer service, strong nursing judgment, and the ability to work independently in a fast-paced environment while adhering to telecommuter policies.