RN Care Coordinator: Patient Education & Outcomes

8350 Oak Street Health MSO LLC; Birmingham (AL); On-site; USD 61,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

Oak Street Health is hiring a Registered Nurse to coordinate patient care and deliver seamless, compassionate nursing support within our clinics in Birmingham. You will build strong relationships with patients and their support teams, ensure timely care, and uphold standards of safety and quality.

Using integrated guidelines and pathways, you will assess patients, perform clinical interventions, educate families, and guide care plans.

Qualifications

• Active RN licensure in good standing with the applicable state.
• BLS Certification.
• EMR system experience.
• US work authorization.
• Ability to assess patients without face-to-face interaction, strong communication and assessment skill.

Responsibilities

• Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner.
• Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and exceeding expectations.
• Provide clinically competent triage and symptom management to patients who may or may not be physically present.
• Utilize standardized protocols for medication management, prescription refills and prior authorizations.
• Conduct thorough and accurate reviews of patient medications and update as needed.
• Provide comprehensive education and direct patient care, particularly around chronic conditions; may occur in person, over the phone or in group settings.
• Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels.
• Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate.
• Create a welcoming and engaging environment to meet the needs of our patients, communities, families and teams where they are.
• Delegation of activities to other clinical care team members to support the needs of our patients.
• Participate in care team meetings to discuss patient care and clinic operations.
• Deliver an exceptional patient experience through service, responsiveness and respectful care.
• Perform point of care testing, procedures and specimen collection (including phlebotomy) as needed.
• Performs other related duties as assigned

Skills

RN licensure

BLS Certification

EMR experience

Confidentiality

US work authorization

Communication skills

Assessment skills

Tools

EMR system

Job description

Oak Street Health is hiring a Registered Nurse to coordinate patient care and deliver seamless, compassionate nursing support within our clinics in Birmingham. You will build strong relationships with patients and their support teams, ensure timely care, and uphold standards of safety and quality.

Using integrated guidelines and pathways, you will assess patients, perform clinical interventions, educate families, and guide care plans.