RMA Returns Specialist - Fast-Paced Warehouse

Focus Camera LLC.

North Brunswick Township (NJ)

On-site

USD 20,664,000 - 30,307,000

Full time

4 days ago

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Job summary

Focus Camera LLC. is seeking a Warehouse Returns Specialist (RMA Processing) in North Brunswick, NJ. The role handles customer returns, verifies items, and routes them within 24 hours of receipt. Candidates must lift 50+ lbs, maintain accuracy in documentation, and work efficiently in a fast-paced facility.

The position emphasizes attention to detail and adherence to established procedures for returns processing and inventory control.

Qualifications

Ability to lift and move items weighing 50+ lbs.
Strong attention to detail and organizational skills.
Ability to accurately identify product condition and discrepancies.
Basic understanding of inventory or warehouse processes (preferred).
Ability to work efficiently in a fast-paced environment.

Responsibilities

Process incoming customer returns within 24 hours of arrival at the facility.
Inspect returned items to confirm they match the original product sold.
Verify serial numbers against manufacturer packaging and system records.
Assess product condition (new, used, or damaged).
Determine and assign disposition of returned items (e.g., send used items to testing/inspection, route damaged items to RTV).
Maintain accuracy of return documentation and system updates.
Follow company procedures for handling and tracking returned merchandise.