Warehouse Returns Specialist (RMA Processing) Warehouse Returns

ADP, Inc.; North Brunswick Township (NJ); On-site; USD 25,000 - 33,000; Full time

Job summary

ADP, Inc. in North Brunswick, NJ is seeking a Warehouse Returns Specialist (RMA Processing) to handle customer returns from receipt to disposition within 24 hours. You will inspect items, verify serial numbers, and classify items by condition while updating the system.

The role requires attention to detail, ability to lift 50+ lbs, and comfort working in a fast-paced warehouse environment. This is a full-time on-site position with standard warehouse duties.

Qualifications

• Ability to lift and move items weighing 50+ lbs.
• Strong attention to detail and organizational skills.
• Ability to accurately identify product condition and discrepancies.
• Basic understanding of inventory or warehouse processes.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Process incoming customer returns within 24 hours of arrival at the facility.
• Inspect returned items to confirm they match the original product sold.
• Verify serial numbers against manufacturer packaging and system records.
• Assess product condition (new, used, or damaged).
• Determine disposition of returned items: used items to testing/inspection; damaged items to RTV bin.
• Maintain accuracy and detail in all return documentation and system updates.
• Follow company procedures for handling and tracking returned merchandise.

Skills

Lifting 50+ lbs

Attention to detail

Organizational skills

Product condition identification

Inventory/warehouse basics

Fast-paced environment adaptability

Job description

Warehouse Returns Specialist (RMA Processing) Warehouse Returns

Full Time North Brunswick, NJ, US

6 days ago Requisition ID: 1139

Job Summary

Responsible for processing customer returns (RMA – Return Merchandise Authorization) in a timely and accurate manner, ensuring all returned items are verified, documented, and routed appropriately within 24 hours of receipt.

Key Responsibilities

• Process incoming customer returns within 24 hours of arrival at the facility
• Inspect returned items to confirm they match the original product sold
• Verify serial numbers against manufacturer packaging and system records
• Assess product condition (new, used, or damaged)
• Accurately determine and assign disposition of returned items:
  • Used items → send to testing/inspection team
  • Damaged items → route to RTV (Return to Vendor) bin
• Maintain accuracy and attention to detail in all return documentation and system updates
• Follow company procedures for handling and tracking returned merchandise

Requirements

• Ability to lift and move items weighing 50+ lbs
• Strong attention to detail and organizational skills
• Ability to accurately identify product condition and discrepancies
• Basic understanding of inventory or warehouse processes (preferred)
• Ability to work efficiently in a fast-paced environment